Effective Date: 2026-02-20
SMS/Text Messaging Terms
This section describes how Lyons Law, PLLC ("we," "us," or "our") collects, uses, and protects information related to our SMS/text messaging program.
Consent and Opt-In
By providing your mobile phone number and checking the SMS consent box on our website, you expressly consent to receive non-marketing text messages from Lyons Law, PLLC. Your consent to receive SMS messages is not a condition of purchasing any goods or services from us or receiving legal services. You may choose not to receive text messages and still use our services.
When you opt in to receive SMS messages, we collect:
- Your mobile phone number
- Your name (if provided)
- The date, time, and method of your opt-in consent
- Any information you provide in your text message responses
Types of Messages
You may receive the following types of text messages from us:
- Appointment reminders and scheduling confirmations
- Follow-up messages related to your inquiry
- Case status updates (if you become a client)
- Responses to questions you send us via text
Message Frequency
Message frequency varies based on your inquiry and interaction with our firm. You will not receive more messages than necessary to address your needs.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and plan. Lyons Law, PLLC is not responsible for any messaging or data charges from your carrier.
Opt-Out
You can opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After you send STOP, we will send you a single confirmation message to confirm you have been unsubscribed. You will not receive any additional text messages from us unless you opt in again.
Help
For help or questions about our SMS program, reply HELP to any message or contact us at support@lyonslawfl.com.
No Sharing of SMS Opt-In Data
We do not sell, rent, share, or trade your mobile phone number or any information collected through our SMS program with any third parties for their marketing or promotional purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share your information only with trusted service providers who assist us in delivering our SMS messaging services, such as:
- SMS platform providers (e.g., Twilio)
- Phone carriers for message delivery
- Customer support platforms
⠀These vendors are contractually obligated to keep your information secure and confidential and may only use it to provide services on our behalf.
SMS Data Security and Retention
We implement reasonable technical, administrative, and physical safeguards to protect your SMS data from unauthorized access, use, or disclosure. SMS data is retained only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. Upon opt-out, your phone number is removed from our active messaging list.
Your Rights
You may request access to or deletion of your SMS-related data at any time by contacting us at support@lyonslawfl.com.
Carriers
Carriers (e.g., T-Mobile, AT&T, Verizon) are not liable for delayed or undelivered messages.
Program Name
Lyons Law, PLLC Client Communication Program
General Privacy Policy
1. Information We Collect
We may collect non-personal information such as your domain name and IP address. This data helps us track visits to our website and improve your experience. We may also gather information about your browser type, operating system, and which pages you access. Additionally, if you contact us through the website, email, phone, or SMS, we will collect any information you provide, including your name, email address, phone number, and message.
How We Collect Your Information
We collect information directly from you when:
- You enter your information into a web form
- You contact us via email, phone, or SMS
- You interact with our website
2. Information Use
The information we collect is primarily used for internal purposes, including enhancing our services, maintaining the website, and responding to your inquiries. We may also use it to send you updates about our services or provide customer support.
3. Data Security and Retention
We follow industry-standard practices to secure your personal information during transmission and after it is received. Sensitive data, like payment information, is encrypted for protection. While we ensure the security of information online, we also restrict access to your data offline, allowing only authorized personnel to view it. Our systems are housed in a secure environment to further protect your information.
4. Cookies
We use cookies to enhance your experience on our site. Cookies are small files stored on your device that help us remember your preferences and make our site more user-friendly. They also allow us to track which pages you visit and improve site functionality. However, cookies do not contain any personally identifiable information.
5. Sharing Information
We do not sell or rent your personal data to third parties for marketing purposes. We may share your information with trusted service providers who assist us with operations such as customer support or communication, but they are obligated to maintain the confidentiality of your data.
All the above categories exclude text messaging originator opt-in data and consent; no mobile information will be shared with any third parties/affiliates for marketing/promotional purposes, excluding aggregators and providers of the Text Message services.
In some cases, we may disclose your personal information if required by law or in situations where such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of individuals.
6. Links to Other Websites
Our website may contain links to third-party sites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any websites you visit through these links.
7. Consent
By using our website, you consent to the collection and use of your non-SMS information as outlined in this privacy policy. SMS communications require separate, explicit opt-in consent as described in the SMS/Text Messaging Terms section above. Any updates to this policy will be posted on this page. Please review this page regularly to stay informed about how we collect, use, and protect your information.
8. Changes to This Policy
We may update this privacy policy periodically. If we make material changes, we will update the effective date at the top of this page. Continued use of our services indicates your acceptance of the revised policy.
9. Contact Information
For any questions regarding this privacy policy, your data, or any other aspect of our website, please contact us at:
LYONS LAW, PLLC
support@lyonslawfl.com
Lyons Law
PO Box 87 Highland City, FL 33846-0087
